Policies
Olde Square Inn Policies
Payment:
A deposit of a one night’s charge by credit card is required for all reservations. A 6% PA sales tax and a 1.1% Lancaster County hotel excise apply.
Rates:
Rates are based on double-occupancy. There is a $40 charge for each additional person per room per night in the Carriage House and The Third Floor Suite.
Children:
Children 12 and under are welcome in the Carriage House with their well-behaved parents. We do love kids and have several of our own. However, most B&B guest stay with us to get a little vacation from home life and welcome quiet relaxation.
Pets:
Sorry, we cannot accommodate pets. We are ADA compliant, and all guests who have service animals must follow ADA guidelines. If we find that your animal is a pet rather than a service animal, you will be asked to check out immediately without refund. A pet cleaning fee of $150 will be assessed.
Check In:
3:00 pm to 6:00 pm. Please call or email us to arrange for late check-ins so we can have someone home to greet you when you arrive. We can also arrange for a late, contactless check-in.
Check out:
11:00 am. Late checkouts are available at times and are $40 per hour or any part of an hour per room. Late checkouts can be arranged the day of check in.
Breakfast:
Our delicious three-course breakfast is served between 8:30 and 9:30 in our dining room or on the side porch during warm weather. We can accommodate special dietary needs with advance notice. Just let us know when you make your reservations.
Amenities:
All rooms and suites include an en suite bath with Gilchrist & Soames toiletries, luxury linens, and hair dryer. Each room also has a mini fridge, seasonal fireplace/air conditioning, iron and ironing board, TV, and Wi-Fi. Coffee, tea, and light snacks are available around the clock in our common area.
Damages and Liabilities:
Guests will be charged for damages to Inn property incurred during their stay.
We are a no-smoking facility:
Please restrict smoking to outdoor areas away from other guests.
Cancel a Reservation
- To receive a refund (less a $25 cancellation fee per room), call 15 days or more before your arrival date.
- No refund for cancellations made two weeks or less from arrival date. The cost of packages or ad-ons are considered part of your reservation and will be charged.
- Multi-Room (3+) Reservations require a 50% deposit of total stay. All or any part of the reservation must be canceled 6 weeks before arrival date at $50/room cancellation fee. Deposit is forfeited for cancellations after that date. Cancellations within one week and no-shows will be assessed the full amount of the booking.
- Early departures and no-shows are not issued a refund. The full amount of of the reservation will be assessed.
- Inclement Weather Policy Cancellations within 2 days of arrival due to inclement weather will be charged for the full amount of the stay but will be issued a credit. The credit must be used within 60 days of cancellation.
- Inclement weather is defined as a snow storm, hurricane, or other severe weather with hazardous road conditions that causes PennDOT to advise drivers to stay off the roads.
Olde Square Inn operates the oldesquareinn.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the oldesquareinn.com website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. Our Privacy Policy was created with the help of the Privacy Policy Template and the Privacy Policy Generator.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at oldesquareinn.com, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
For more general information on cookies, please read “What Are Cookies”.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
We’re committed to easy access for everyone
Olde Square Inn is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of our website to ensure we provide equal access to all of our users.
To help us make the Olde Square Inn website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
ADA Accessible Units
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, Olde Square Inn reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
How are we doing?
We’ve worked hard on the Olde Square Inn website and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the Olde Square Inn website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
Email us at nancy@oldesquareinn.com
Call us at (717) 653-4525
